Account and Data Deletion
You can request deletion of your Mistelo account and eligible personal data by emailing support@mistelotv.com from the email address associated with your account. Use the subject line “Mistelo Account Deletion Request”.
Include in your request
- The email address associated with the account.
- Your country or region.
- A clear statement that you want the account and eligible associated data deleted.
What happens next
We may ask you to verify ownership of the account. After verification, we will delete or anonymize eligible account, support, and usage data within 7 business days. Records that must be retained for fraud prevention, tax, accounting, dispute resolution, or other legal obligations may be kept only for the required period.
Deleting your Mistelo account does not automatically cancel a Google Play subscription. Cancel active subscriptions separately in Google Play.